

You know how it goes …
You get into work early, grab a coffee and fire up your computer.
“I’ll just spend a few minutes clearing my inbox before I start my real work”, you think.
Rookie mistake.
Ping. The first email enters your inbox, followed by a dozen more. Ping. Ping. Ping.
You respond to a few. Delete a few. But the pings continue.
You look at the clock and realise it’s time for your mid-morning meeting.
The meeting room is double-booked. People are absent because of an invite stuff-up.
When you finally get back to your desk, your email has multiplied. It’s out of control. You spend most of your day responding to email rather than doing your actual job. Being reactive instead of proactive. It’s exhausting.
Here’s the thing…
To master Outlook and turn it into a useful tool that genuinely helps rather than hinder, you don’t need to know every backstage option and setting. In fact all you need is a simple road map and an expert guide who respects your time and takes you directly from A to B.
I’m Jason (that’s me on the right). I’ve been helping people streamline and automate their workflows for 3 decades. There’s not much I haven’t seen.
I’ll show you exactly what Outlook tools you should focus on so you don’t have to guess. The little things that make a big difference. Things you can put into effect immediately. How does that sound?
I’ve distilled all that knowledge into my Outlook Mastery training. You get my expertise – fast and direct. No 30 minute history of Microsoft. Just my best Outlook productivity tips and advice.

Outlook Mastery Course
My no-fluff Outlook Mastery course strips everything down to the things that matter.
The core skills. The must-haves. The hidden settings.
The secrets that build a strong foundation.
It’s the fastest way to finally understand why you’ve been stuffing up and what you can do to turn it around.
If you follow my teaching, BY THIS TIME TOMORROW (or even today) your Outlook issues will be a thing of the past. You’ll know where all the levers and controls are to get things done quicker and in some cases have them fully-automated.
You’ll know where you were going wrong. You’ll be well on your way towards ‘inbox zero’ and your calendar will be humming along nicely.

See the skills you’ll acquire in the Outlook Mastery course
Click a module for details
MODULE 1: NAIL THE FUNDAMENTALS
- Starting with a birds eye view, you’ll learn the key components to look for on the Outlook screen, how all the parts work together, the ‘lingo’ (terminology), tricks of the trade, different ways of viewing and printing information, and an overview of the Backstage.
- Configuring the screen to your preferences
- Using the ‘Outlook Today’ summary.
MODULE 2: UNLOCK THE SECRETS TO EMAIL MASTERY
- Email basics
- Creating, retrieving and sending DRAFT messages
- Using follow up flags for managing workflow
- Formatting emails using the text tools, visual line separators and stationery
- Adding symbols and icons
- Using the Office Clipboard (vs the Windows Clipboard)
- Customising the theme
- Taking advantage of the Quick Parts gallery
- Adding attachments TO email and downloading attachments FROM email
- Attaching Outlook items (like calendars and contacts)
- Message options
- Including links in the email to internal and external content
- Voting buttons
- Message receipts, resends and recalls
- Automatic replies (formerly Out of Office)
- Signatures and canned responses
- Message trails and conversation cleanups
- Organising your email into folders
- Using Categories to manage Outlook better
- Creating Quick Steps to handle email manually
- Creating Rules to handle email automatically
MODULE 3: THE PLAYBOOK FOR MANAGING PEOPLE, CALENDARS, TASKS & NOTES LIKE A PRO
- Creating and sharing contacts (now called ‘People’)
- Managing contact information (beyond the basics)
- Creating people/contact groups
- Using contacts to perform a Mail Merge
- Creating and modifying appointments, meetings and events
- Booking rooms and other resources
- Checking attendee’s schedules and managing conflict
- Cool hacks for dates
- Working with people in different timezones
- Using the AutoPick tool
- Sending, responding to and tracking meeting requests
- Recurring events
- Sharing calendars
- Creating, updating or deleting a task
- Assigning a task to someone else and tracking progress
- Creating, editing, resizing, moving, deleting, categorising and colour-coding notes
- Printing email, calendar schedules and tasks (individually or summary)
MODULE 4: EFFECTIVE OUTLOOK MANAGEMENT
- Creating a custom view for just about anything in Outlook
- Building your own templates and forms.
- Exporting data FROM and importing data TO Outlook.
- Customise when, how and what data is archived.
- How to construct a master doc from a number of smaller docs
MODULE 5: CHECKING OUT THE COMPETITION
- How does Outlook (desktop) compare to the Outlook 365 browser version?
- Outlook (desktop) vs Hotmail, Gmail and Windows Mail?
WHETHER YOU BUY ONE COURSE OR THE VAULT
Here’s the incredible value you get for less than your coffee budget
- My absolute best, proven advice, simplified
- The things that matter
- The things that work
- The things you’ll actually use
- ‘Useful’ shortcuts
- No boring intros or long essays on the history of Microsoft
- No fluff. Straight in. Zero to a hundred
- Pitfalls, rabbit holes and dead ends to avoid
- Genius strategies and ideas from 20+ years in the trenches
- Snappy, bite-sized videos for reference or self-serve learning
- Downloadable PDF reference guides

What Others Are Saying
It’s incredible. I never knew all this was possible. The course has really opened my eyes and given me a fresh perspective. The videos are clear they have helped me tremendously.
I work on complex legal documents and as a temp, you’re sometimes left to find information on your own. I’ve learned far more from you than anything I’ve found in books or online. The lessons are SO clear. I think my manager will be very surprised to see the improvement in my skills.
Awesome. Thanks for some great training. The content was explained simply and effectively. Great visual and hands-on approach really helped me to remember everything
I really appreciated the time and tolerance taken for a beginner like myself. Jason is very good at explaining computer terms. The videos were delivered simply and professionally and the training notes are first class.
Word Styles and automatic multilevel numbering are both harder than quantum mechanics. And you have made simple. Thank you!!!
Thanks a million. I have gone on courses, I have paid people to teach me and I still couldn’t get it. Your videos are crystal clear and now I can’t remember why I found it so difficult!
REALLY helpful. I’m a Wordsmith who works on academic documents for postgrad students. The structure and formatting is often messed up beyond belief. This course goes way deeper than anything else I’ve found and is invaluable!
Fantastic tutorials, really easy to follow! I learnt more about styles in the few minutes watching your video than 20 years of reading Word help. Thanks.
I can only copy what everyone else has commented. Awesome!! I’ve been working at this for weeks and the multilevel numbering video in particular answered a ton of questions and demystified what shouldn’t even be this complex. Many thanks.
I can’t believe it. I have been looking everywhere for a course like this. It has been a revelation. Can’t wait to watch the rest. Would have saved me a gazillion hours had I found this earlier!
Super videos, easy to follow and very helpful. Thank you!!!! Love from India
It was really user friendly. I’m a visual learner and I love that I can do this in the comfort of my own home. Doing the courses exercises as I go and having to think and work out things for myself has really helped.
Excellent, really clear and well explained.
Very well put together, informative and easy to follow. It answered all my questions. Thanks so much!
I have seen many tutorials on different topics. This is an EXCELLENT course run by a highly knowledgeable, easy going teacher!! Thank you for the hard work you put into creating the course!
Excellent teaching! Took too long to find this. No waffle, just easy, clear instructions. Thank you!
Great course and well taught. This has opened up a lot of possibilities. A small but powerful program that will improve my design processes.
You made it so simple. After wasting a whole day watching YouTube videos on this and getting more confused it’s such a relief to finally get the answers I needed.
Call me weird but I really enjoyed this course. I found it very easy to follow, user friendly and super practical. I can’t tell you how much easier it is than reading a book! Thank you
Excellent! Thank you for getting straight to the point 🙂 It is so easy to listen to. I found the exact information I was looking for.
Excellent teaching! I regret not finding these awesome videos sooner. I have started to cull a huge backlog of emails thanks to the tips I learned. You are really good at getting to the crux of the matter. Appreciate that very much. Good job and keep it up.
Very helpful thank you! It is amazing how fast I am understanding it. Thank you for your guidance.
The course is very good for beginners and you covered a lot without invoking brain strain!
With the videos, examples and useful study guide, I have already started using some of these new skills each day. I feel much more confident now.
Such useful videos, succinct and stacked with useful tips and info. I am definitely spreading the word among my friends.
AFFORDABLE Training, whatever your budget
Choose Your Preferred Option
Outlook Mastery
$147
oNE tIME pAYMENT
- Outlook Mastery video library
- Self-serve training
- PDF reference guide & examples
- Regular price: $297
Entire Vault
$47/MONTH
Cancel Any Time
- Every course & resource
- $3,000+ value
- Monthly sub, cancel any time
- Self-serve training & reference
- Hundreds of actionable videos
- PDF reference guides
- Examples & practice files
- 15% discount on 1-on-1 with me
- Regular price: $67/m
Entire Vault
$497LIFETIME
Pay Once Yours Forever
- Lifetime access
- Bonus cheat sheets and checklists
- 25% discount on 1-on-1 with me
- $3,180 if bought separately
All pricing in USD











